OutboundHero LLC ("we," "us," or "our") operates a marketing agency based in Spokane, Washington. These Terms of Use explain our service commitments, policies, and security practices for clients engaging in our outbound lead generation services, which provide 5-15 qualified sales calls monthly.

OutboundHero LLC specializes in outbound lead generation through email marketing and appointment setting, connecting clients with interested prospects. Our services do not include physical products; we solely provide qualified meeting arrangements for clients.

All transactions are processed in United States Dollars (USD).

For any inquiries, questions, or support, please contact us at:

Refund Policy
Refunds are issued if our custom service guarantee is not met. Refund requests will be processed within five (5) business days from the date of request.

Shipping & Delivery Policy
Our services are digital and do not involve physical goods; therefore, no shipping or delivery terms apply.

Return & Cancellation Policy
Our services do not include subscription models. Clients pay an initial setup fee and may purchase additional meeting units. No additional return or cancellation conditions apply beyond the custom service guarantee.

Our services are not subject to legal, geographic, or export restrictions.

To understand how we collect, use, and protect your data, please review our Privacy Policy.

Our business address is:

We are committed to the security of our customer’s data and comply with PCI standards, ensuring that payment information is handled safely through secure HTTPS connections.